Returns & Exchanges
At Polishey, we want you to love every piece you wear, which is why we offer a 30-day return window for all items in their original, unworn condition. If your fashion find isn't a perfect fit, our streamlined process makes exchanges and refunds effortless.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging with all tags attached, and include the packing slip provided in your confirmation email.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location within 7 days of your request.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your exchange item within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing